Answers to the questions we get asked most often. Still stuck? Open a support ticket from inside the app.
Open the Plans tab, choose a plan, and pick PIX, Telegram Stars, or your wallet balance as the payment method. Your subscription activates automatically once payment is confirmed.
We generate a QR code and a copy-paste code. Scan or paste it in your bank app, and the page will automatically detect the confirmation within a few seconds.
Telegram Stars are Telegram's native in-app currency. Tapping 'Pay with Telegram Stars' opens a native Telegram invoice you can pay directly inside the app.
Top up your wallet via PIX or by redeeming a gift card code, then use the balance to pay for any plan instantly, with no extra checkout steps.
Go to Wallet, enter your gift card code under 'Redeem a gift card', and the value is added to your balance immediately. Each code can only be used once.
No. Renewal is always manual -- you can renew from the Subscriptions page at any time, including after expiration.
Go to Subscriptions, find the active plan, and tap Cancel. Cancelling stops access at the end of the current billing period.
Open the Support tab and create a new ticket. Our team will reply and you'll be notified as soon as they do.
No. Payments are processed by Mercado Pago and Telegram directly -- we only store the transaction status and amount.